Everything is made to order, printed for you after you order, then sent on its way.
Everything at Oarfish is made to order. Nothing sits in a warehouse, so each piece is printed for you after you order, then sent on its way.
Your order is produced before it ships. Production usually takes 2 to 7 business days. You will get a confirmation email when you order, and a second email with tracking once it leaves the printer.
Once dispatched, Australian orders usually arrive within 3 to 8 business days, depending on where you are. Production and delivery are separate steps, so please allow for both.
We ship worldwide. International orders usually arrive within 10 to 20 business days after dispatch. Any import duties or taxes charged by your country are your responsibility and are not included at checkout.
Shipping is calculated at checkout based on your address and what you order. The price you see at checkout is the price you pay.
When your order ships you will receive a tracking link by email. Please allow 24 to 48 hours for it to start updating.
Made-to-order timelines can stretch during busy drops or holidays. If your order is running well past the windows above, contact us and we will chase it for you.
If your order arrives damaged, faulty, or with a print issue, email us within 14 days of delivery with your order number and a photo, and we will make it right. For anything else, see our Returns and Refund policy.
Please check your shipping address at checkout. If an order comes back to us due to an incorrect or incomplete address, we will contact you to arrange reshipping, which may carry a further shipping charge.
Email support@oarfish.com.au and we will help.